The family have been going to this local, independent optometrist for some years now. The welcome is always friendly and the service excellent. Our optometrist is very thorough and always reassures the children. The choice of glasses is very extensive, particularly if you want something a bit different and good value. Also I had a lump on my eye and had made an appointment with my doctor who couldn't fit me in for 3 weeks. On the off-chance I popped into here and the optometrist immediately looked at it and diagnosed the problem, top service. Would highly recommend, far superior service to high street chains - I should know as I have to take my mother to her's who are little more than sales people.

From the first time I went into the shop in Hebden I was made to feel so welcome, the staff are really friendly and gave me honest opinions on the glasses I tried on, I went in on my own and was a bit worried that no matter which frames I tried on I'd be told that they were lovely on me....but the staff were honest and patient with me while I tried on almost every pair in the shop and we had a real laugh doing so.They called to remind me of my appointments, and when my glasses arrived. Both members of staff were professional, informative and friendly and I immediately felt comfortable and in good hands. All my friends think my new glasses are fabulous! They showed me the ins and outs (literally) of the dark art of contact lenses, demonstrating on themselves the best way to put them in and take them back out again. I couldn't have asked for a better service and now consider myself a loyal customer. I wont be going back to any of the big chains not only because of the staff but I found the prices competitive too. Shop local! You wont get this level of customer care anywhere else. (Our testimonials are taken from our NHS choices page where most of our patients wish to remain anonymous)